Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how Logios Marketing Technologies, LLC, doing business as Swiftly (“Swiftly,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects the personal information of users (“User,” “you,” or “your”) who access or use the Swiftly platform, website, applications, and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, you should not access or use the Service. This Privacy Policy is incorporated into and made a part of our Terms & Conditions.

We are committed to protecting your privacy and handling your data transparently, especially as an AI-powered marketing platform where data plays a central role in delivering value to you.

2. Information We Collect

We collect information in several ways depending on how you interact with our Service. The categories below describe the types of information we may collect.

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, company name, job title, phone number, and login credentials.
• Billing Information: Payment card details, billing address, and transaction history processed through our third-party payment provider. Swiftly does not directly store full payment card numbers.
• Marketing Content & Inputs: Any content, prompts, campaign briefs, brand assets, copy, images, or other materials you upload or provide to the Service for use with our AI marketing agents.
• Communications: Messages, feedback, support tickets, and correspondence you send to us.
• Survey & Feedback Data: Responses to optional surveys, questionnaires, or product feedback forms.

2.2 Information Collected Automatically

• Usage Data: Information about how you use the Service, including features accessed, actions taken, campaigns created, agents used, pages visited, and time spent on the platform.
• Device & Browser Information: Device type, operating system, browser type and version, screen resolution, and unique device identifiers.
• Log Data: IP address, access times, referring URLs, error logs, and server interaction data.
• Cookies & Similar Technologies: Data collected through cookies, web beacons, pixels, and similar tracking technologies (see Section 6 for details).

2.3 Information from Third-Party Integrations

When you connect third-party services to Swiftly (such as social media platforms, email marketing tools, CRM systems, or analytics providers), we may receive information from those services as authorized by you, including:

• Account and profile data from connected platforms;
• Campaign performance metrics and analytics;
• Audience and subscriber data;
• Content and asset libraries from connected tools.

The data we receive from third-party integrations is governed by both this Privacy Policy and the privacy policies of the respective third-party services.

2.4 Information from Other Sources

We may receive information about you from other sources, including publicly available data, marketing partners, data enrichment providers, and business directories, which we may combine with other information we collect to improve our Service.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Providing & Improving the Service

• To operate, maintain, and improve the Service;
• To process marketing campaigns through our AI agents;
• To personalize your experience;
• To analyze usage patterns and optimize performance;
• To develop new features and functionality.

3.2 Account Management & Billing

• To create and manage your account;
• To process payments and subscriptions;
• To verify identity and prevent fraud;
• To provide customer support.

3.3 Communications

• To send transactional emails (account confirmations, receipts, etc.);
• To send product updates and announcements;
• To send marketing communications (with your consent);
• To respond to your requests and inquiries.

3.4 Legal & Compliance

• To comply with applicable laws, regulations, and legal processes;
• To enforce our Terms & Conditions;
• To protect our rights, property, and safety, and that of our users;
• To detect and prevent security threats and fraudulent activity.

4. AI & Machine Learning Data Practices

4.1 How AI Agents Use Your Data

When you use Swiftly's AI-powered marketing agents, your inputs (such as campaign briefs, brand guidelines, and content prompts) are processed by third-party AI providers, including but not limited to OpenAI, to generate marketing outputs on your behalf. This processing is necessary to deliver the core functionality of the Service.

4.2 AI Training & Model Improvement

Swiftly does not use your proprietary content, brand assets, or campaign-specific data to train or fine-tune any AI models. Your content remains your own and is used solely to fulfill your specific requests within the Service.

We may use aggregated, anonymized, and de-identified usage data (such as feature usage patterns, general performance metrics, and error logs) to improve the overall quality of the Service. This data cannot be used to identify you or reconstruct your original content.

4.3 Third-Party AI Provider Data Practices

Our AI functionality is powered by third-party providers who may have their own data processing practices. We contractually require our AI providers to:

• Process data solely for the purpose of fulfilling your requests;
• Not use your data to train their general-purpose models;
• Maintain appropriate security and confidentiality measures;
• Delete or return data in accordance with our agreements.

We encourage you to review the privacy policies of our AI providers for additional details on their data handling practices.

4.4 AI Output Accuracy

AI-generated content may contain errors, inaccuracies, or unintended outputs. You are responsible for reviewing and approving all AI-generated content before publication or distribution. Swiftly does not guarantee the accuracy, completeness, or appropriateness of AI-generated outputs.

5. Data Sharing & Third Parties

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating the Service, including cloud hosting providers, payment processors, AI providers, analytics services, email and communication platforms, and customer support tools. All service providers are contractually obligated to use your data only for the purposes we specify and to maintain appropriate security measures.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.

5.3 Legal Requirements

We may disclose your information if required to do so by law, or in response to valid legal requests, including subpoenas, court orders, or government regulations.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the Service and to improve your experience.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Additionally, we provide a cookie consent banner when you first visit our website, allowing you to customize your preferences.

6.3 Do Not Track

Our Service does not currently respond to “Do Not Track” (DNT) browser signals, as there is no industry-standard technology for recognizing or honoring DNT signals.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it, including:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest.
• Access Controls: Role-based access controls and authentication mechanisms to limit data access to authorized personnel.
• Infrastructure Security: Secure cloud infrastructure with regular vulnerability assessments and penetration testing.
• Monitoring & Auditing: Continuous monitoring and logging of system activity to detect and respond to potential security incidents.
• Incident Response: Established incident response procedures to address security breaches promptly and effectively.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.

• Active Account Data: Retained for the duration of your account.
• Billing Records: Retained for a minimum of 7 years as required by tax and financial regulations.
• AI-Processed Content: Retained for the duration of your subscription and deleted within 90 days of account termination.
• Usage & Analytics Data: Retained in aggregated form for up to 3 years.
• Support Communications: Retained for 2 years after resolution.

Upon account termination, we will delete or anonymize your personal information within the specified timeframes, except where retention is required by law.

9. Your Rights & Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

9.1 Access & Portability

You may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

9.2 Correction

You may request that we correct any inaccurate or incomplete personal information we hold about you.

9.3 Deletion

You may request that we delete your personal information, subject to certain exceptions (such as legal obligations or legitimate business purposes).

9.4 Restriction of Processing

You may request that we restrict the processing of your personal information under certain circumstances.

9.5 Objection

You may object to the processing of your personal information for direct marketing purposes.

9.6 Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

9.7 Opt-Out of Marketing Communications

You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in any marketing email;
• Updating your communication preferences in your account settings;
• Contacting us directly (see Section 14).

9.8 Exercising Your Rights

To exercise any of the above rights, please contact us using the information provided in Section 14. We will respond to your request within 30 days or as required by applicable law.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information.

10.1 Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share your information.

10.2 Right to Delete

You have the right to request the deletion of your personal information, subject to certain exceptions.

10.3 Right to Opt Out of Sale or Sharing

We do not sell your personal information. If our practices change in the future, we will update this Policy and provide you with the ability to opt out.

10.4 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide a different level of quality based on your exercise of privacy rights.

10.5 Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may require verification of both your identity and the agent's authorization before processing the request.

11. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the information in Section 14, and we will take appropriate action.

12. International Data Transfers

Swiftly is based in the United States, and your personal information is processed and stored in the United States. If you access the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

By using the Service, you consent to the transfer of your information to the United States and acknowledge that your information will be subject to United States law.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the “Effective Date” at the top of this Policy;
• Notify you via email or a prominent notice within the Service for material changes;
• Obtain your consent where required by applicable law before implementing significant changes.

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes indicates your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Logios Marketing Technologies, LLC
Email: legal@myswiftlyapp.com

We aim to respond to all inquiries within 30 days.